Load trail is proud to be home to the best trailer warranty on the market. Our 232 Protection plan is standard on all Load Trail Trailers and includes coverage above and beyond most other trailer warranties. The details are:
- 2 years comprehensive coverage-This comprehensive coverage will protect you from manufacturing defects on every single component on the trailer, including paint.
- 3 years structural warranty on the entire trailer-If used according to guidelines, we guarantee our trailer to be structurally free from manufacturer defects for three years.
- 2 years road side assistance-This protection will give you the peace of mind to hit the road any time with a 24/7 roadside assistance hotline that will cover your trailer and your tow vehicle anywhere in the United States & Canada for personal or business use.
Towing and Road Service Reimbursement Coverage
In the event your trailer requires towing services we will provide benefits to tow your trailer and/ or the tow vehicle to the nearest authorized repair facility up to a maximum of one thousand dollars ($1000) for each covered tow for breakdowns that occur in North America. The maximum reimbursement per occurrence is one thousand dollars ($1000) for your trailer and tow vehicle. Winch-out benefits apply as long as your trailer can be safely reached from an established paved thoroughfare, paved street, highway, paved road or paved parking lot. Winch service does not apply if your trailer is more than twenty five (25) feet away from an established thoroughfare, intentionally driven off the road, or cannot be safely reached due to location or weather conditions.
Towing will be extended to your tow vehicle for any reason other than accident, collision, or physical damage of any kind as long as the tow vehicle is in the process of towing the trailer and the tow vehicle is less than 15 years old at the time of the breakdown. Additional Roadside Benefits Additional road service benefits are provided for the trailer and tow vehicle (as long as the tow vehicle is towing the trailer at the time of the loss). The maximum benefit for any one occurrence is three hundred dollars ($300). Road service benefits include: jump starts, flat tire changes (using your inflated spare), vehicle fluid delivery (cost of fluids is not covered), and lockout assistance (key cutting/key replacement is not covered).
When Towing and Road Service Benefits Begin and End
The above-referenced benefits begin the day you purchased your Load Trail trailer and end two years after.
Filing a Claim
Please contact a tow provider, service station, locksmith, etc. and arrange for service. Once service has been completed please send copies of all invoices within 30 days to:
14755 North Outer 40 Road, Suite 400
Chesterfield, MO 63017
Attention: Jaime Pais
Please remember to include your Load Trail trailer vehicle identification number (VIN) on each invoice and include your return name and address. Allow 3 to 4 weeks for reimbursement.